Nothing about us without us or have you forgotten?
Is it just me or is something untoward going on concerning disability and social inclusion? Let me explain.
The
Minister for Disabled People Penny Mordaunt recently appointed 11 sector
champions who are supposed to promote the importance of disability inclusion
across the retail, music, leisure, tourism, hotels, media, advertising,
airports, buses, banking and gaming sectors.
The
aim of this initiative is to drive improvements in the accessibility and quality
of services and facilities in each area, helping to highlight best practice and
demonstrate to other businesses the merit of making disabled customers a
priority.
So
what’s wrong with that I hear you say? A couple of things.
The
Minister asked the DWP and the Office for Disability Issues (ODI) to find
suitably qualified or experienced people. The ‘advertisement’ said that they
were looking for “champions who are ambitious, passionate and dynamic, with
strong networks and the ability to reach out to a wide range of organisations
and create momentum for change”. Anything missing? Well Yes! No mention of the
word disability let alone disability-related experience.
Presumably disabled people aren’t “ambitious, passionate or dynamic”. To
make matters worse there is no mention of the appointed sector champions having
any ‘power’, or resources so we must assume that as with so many previous
initiatives this one will also disappear. Who remembers John Major’s Citizen’s
Charter, Anne McGuire’s Equality 2025 Committee and most recently David
Cameron’s Big Society?
Disabled
people have campaigned for years to be included but on their own terms. The
idea that non-disabled people should champion our cause smacks of the old days
when patronisation and charity were commonplace. Does no one in the Minister’s
office or the ODI remember the slogans ‘Nothing about us without us’ and
“Rights, not Charity”? The fact that some of the appointed champions are
disabled people is more by accident than design?
I’m
sure the Minister is well intentioned but why is the DWP involved in a customer
focussed initiative? Where is the Department for Business, Innovation and
Skills (BIZ)? They are responsible for “making sure consumer law is fair for
both consumers and businesses, and that consumers know their rights and can use
them effectively.”
Disabled
customers already have some protection through legislation which is designed to
protect them from disability discrimination. I would urge the Minister to
consult with the Equality and Human Rights Commission, BIZ and the ODI to
explore ways of supporting and encouraging disabled people to assert their
legal rights as consumers.
Finally,
if the Minister wants to make a real difference, she will ensure that Disabled
People’s User Led Organisations have the necessary resources to expose poor
practice and discrimination and where necessary take appropriate action against
the perpetrators.
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Here
are some other disability-related stories which might be of interest.
Minister appoints Sector Champions http://bit.ly/2mhXCaq
EHRC puts 18 accessibility questions to Premier League Clubs http://bit.ly/2mi674Y
Peer pressure sees minister finally announce date for taxi
access laws http://bit.ly/2midYj5
No chance of halving employment gap without tackling independent
living, says DPO http://bit.ly/2mi3uQN
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