Disabled people's access needs received a boost this week when RBS lost the argument over whether it should or should not improve access for a wheelchair using customer. Also in the news the EHRC is under fire yet again this time because of an apparent u-turn by the government. RBS loses loses appeal over ‘landmark’ access ruling A bank will have to install a lift at a city centre branch after a disabled customer won an appeal court victory in a landmark discrimination case. The Royal Bank of Scotland will have to carry out the building work - at an estimated cost of £200,000 – in order to make its Sheffield city centre branch accessible to wheelchair-users. The case was brought by teenager David Allen, an electric wheelchair-user, who could not access the branch because the entrance was at the top of four steps. Allen was forced to discuss personal details about his account in the street outside the branch. Lord Justice Wall, one of the three court of appeal judges, said there wer...